Please allow 1-2 business days processing time for your order to be shipped. During holidays orders can experience delays to be processed.
We ship Monday-Friday, excluding weekends and USA holidays. EXCLUDES WEEKENDS AND PUBLIC HOLIDAYS OR POSTAL HOLIDAYS.
Time in transit depends on the shipping method selected. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. Prosta Defend is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.
In case of refusal of a package, the shipping and handling fee will be charged to the payment form selected during checkout and will be subtracted from any refund. United Parcel Service (UPS) is the primary delivery service used. We cannot guarantee replacement of lost or stolen packages shipped via UPS.
It is the responsibility of the buyer to make sure that he or she enters the address correctly. We cannot guarantee address changes due to strict shipping schedules. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
All returns need to be shipped via USPS to the following address:
Prosta Defend
19655 E 35th Dr #100, Aurora CO 80011, USA